White Glove Customer Service Training for Gift & Tableware Stores, Bridal Registries and more!
Are you satisfied with the customer service that you offer? Creating a wonderful experience for your customers should always be your first goal whether the experience that you're providing is internet based, catalog or traditional brick and mortar. Decades of experience sometimes good , sometimes not so good has taught me that it doesn't matter how beautifully designed your store is or whether or not you've got all of the latest trendy merchandise. What truly matters is the experience that your customers walk away with , not just in physical goods but in memories. An efficient and beautifully trained sales staff can easily provide both, bring you a return on your investment that continues to pay for itself even when the the staff has gone home for the evening .
Working in retail and especially in a store that caters to brides and their gift registries can be one of the hardest jobs in the world but it's also one of the most rewarding. My goal is to inspire and teach you and your staff to provide your customers with the ultimate service experience - one that is fun and easy for your employees, enriches your bottom line and completely exceeds the expectations of your customers and retains them as your customers for life !